Winston Website Subscription Agreement Terms and Conditions

Website Subscription Agreement

Effective Date: The date of payment submitted via email link or checkout

Provider: Winston Web Co Ltd (Company No. 15016093)

Client: The individual or business completing the subscription setup

1. Agreement to Terms

By completing payment via the link provided by the Provider (e.g., email or checkout form), the Client confirms that they:

Have read and understood this Website Subscription Agreement

Agree to all terms and conditions outlined herein

Accept the 36-month minimum commitment

Where acting on behalf of a Limited Company or LLP, accept the personal guarantee described in Clause 26

This Agreement is binding from the date payment is submitted and applies to the subscription tier selected.

2. Subscription Plans & Pricing

The Client agrees to pay a monthly fee for the website subscription service, based on the tier selected:

£99 + VAT

£149 + VAT

£199 + VAT

£249 + VAT

Minimum Term: 36 months (12-month minimum commitment)

Service scope for each tier is defined in Schedule A at the bottom of this Agreement.

3. Term & Renewal

The Initial Term is 36 months from the Effective Date

After 36 months, the agreement continues on a rolling monthly basis unless cancelled with 30 days’ written notice

The Provider may offer a new fixed-term renewal package at that time

4. Early Termination & Exit Options

Cancelling within the first 12 months:

To retain the website: pay 50% of remaining balance of the 36-month contract

Not retaining the website: pay balance up to 12 months

Cancelling after 12 months: 30 days’ notice applies. Website will be unpublished if overdue by 14 days

The Provider may terminate for non-payment; full balance of the initial 12-month commitment remains due

Service may resume once all overdue payments are cleared

5. Ownership & Rights

The website remains Winston Web Co’s property until the full 36-month term is complete or the early exit fee is paid

After full payment, transfer of ownership is possible (subject to platform rules)

Client may not replicate or reuse design elements without full payment

Breach of design protection may result in legal action

6. Add-Ons & Third-Party Tools

Website-related add-ons (e.g., chatbots, review widgets) may be offered separately

Some tools may be white-labelled services or third-party plugins

These are billed separately and governed by separate terms

The Provider is not liable for third-party outages or limitations

7. Client Content & Responsibility

Client is responsible for all supplied content and confirms they have rights to use it

Client indemnifies the Provider for any legal issues arising from content provided

8. Support & SLAs

Email and form support during business hours (Mon–Fri, 10am–4pm)

Routine updates: 3–5 working days

Urgent fixes: 1 working day

Uptime: 99% annually — if below 99% for 2+ months, Client may cancel with 30 days' notice

9. Content Updates

Up to 3 hours/month of content updates included

Complex changes or design changes quoted separately

Time does not roll over

10. Warranties

Bugs reported within 30 days of launch (not caused by the Client) will be fixed

No guarantee of business results, rankings, or lead volume

11. Website Content Responsibility & Legal Compliance

The Provider may assist with drafting website content (including text, headings, calls to action, and legal page templates such as privacy policies or disclaimers). However:

• The Client remains fully responsible for reviewing and approving all website content before the website goes live
• By instructing the Provider to publish the website, the Client confirms that all content is legally compliant, factually accurate, and appropriate for their business, including but not limited to:
• Service descriptions, guarantees, promotions, pricing
• Legal statements or disclaimers
• Terms and conditions, privacy policies, and cookie notices
• The Client agrees to indemnify and hold harmless the Provider for any claim, liability, or legal issue resulting from the website content, whether written by the Client or drafted by the Provider on the Client’s behalf.

The Provider accepts no liability for:

• Omissions or inaccuracies in Client-supplied content
• Legal risks from business-specific claims or guarantees
• Failure to include business-required disclosures or regulatory terms

12. Continuity

If Winston Web Co ceases operations, the website will be transferred to the Client free of charge, and DNS support will be provided for 30 days.

13. Confidentiality

Both parties agree to keep all sensitive project and business information confidential during and for 5 years after the agreement ends.

14. Liability

Winston Web Co’s liability is capped at the total subscription fees paid. No liability for indirect or consequential loss.

15. Governing Law

This Agreement is governed by English law. Any disputes shall first be resolved informally, then via mediation if needed.

16. Acceptance

By submitting payment through the emailed link or checkout process, the Client confirms they:

• Are authorised to enter this agreement
• Accept all terms as outlined
• Acknowledge the 36-month minimum commitment
• Accept the personal guarantee if applicable

17. Personal Guarantee

Where the Client is a Limited Company or LLP, the person completing the payment setup confirms they are a director or authorised officer and personally guarantee all payments under this Agreement. This applies even if the company ceases trading or is dissolved.